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Transform and Modernize the Bereavement Process

Press Release: transforming and modernize the bereavement process with nana bereavement

Author: Maxwell Healthcare Associates

Posted: April 9, 2024

SHOREVIEW MINN., Apr 9, 2024 - Maxwell Healthcare Associates (MHA), a leading post-acute consulting firm, is proud to unveil nanaBEREAVEMENT, an innovative text-based bereavement support module designed to modernize and enhance the bereavement process for hospice agencies and grieving families. 

The nanaBEREAVEMENT Module presents a significant advancement in bereavement support, replacing traditional letters with personalized text messages. This forward-thinking approach supports agency cost-savings and compliance while providing quick, efficient, and compassionate outreach to families during challenging times.  

Key Features and Benefits of nanaBEREAVEMENT: 

  1. Efficient and Timely Outreach: nanaBEREAVEMENT replaces antiquated bereavement support processes to modern text messaging, guaranteeing quick and personalized assistance. The streamlined approach removes external errors, offering compassionate support as needed. 
     
  2. Tailored Support for Hospice Agencies: By utilizing instant messaging, nanaBEREAVEMENT allows for customized bereavement support for hospice agencies linked to branch-specific sites. The customization addresses specific needs, providing tailored assistance and resources, including grief counseling and support groups. 
     
  3. Improved Communication with Families: Personalized messaging enhances communication between hospice agencies and families of former patients. Through a dedicated platform for periodic outreach, ongoing support and resources guarantee consistent and meaningful contact for lasting connections. 
     
  4. Cost Savings and Streamlined Communication: Text messaging through nanaBEREAVEMENT not only enhances support through tailored messages based on risk assessment but also yields cost savings by streamlining the communication process. 

Scott Beard, Chief Strategy Officer at Maxwell Healthcare Associates, expressed enthusiasm for the launch, stating," nanaBEREAVEMENT, the latest addition to the MHA patient communication platform, revolutionizes traditional hospice care support. This innovative solution transitions from letters to personalized, text-based support, offering immediate comfort to the grieving. It delivers customized care, respecting everyone's journey, while also enhancing support levels and introducing cost efficiencies. nanaBEREAVEMENT epitomizes our commitment to improving care through technology." 

MHA is confident the nanaBEREAVEMENT module will revolutionize bereavement care in the hospice setting, providing patients with quicker, more personalized support in their time of need. 

For more information about nanaBEREAVEMENT and other groundbreaking tech-enabled solutions offered by Maxwell Healthcare Associates, please visit www.maxwellhca.com or contact [email protected]. 

About Maxwell Healthcare Associates 

Maxwell Healthcare Associates (MHA) is a leading provider in the post-acute space, offering strategic solutions, consulting, training, and education programs to home health and hospice agencies. With an average of 20+ years of industry experience amongst their professionals, MHA empowers agencies to thrive in an ever-evolving healthcare environment. For more information, visit www.maxwellhca.com. 

 

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