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Improve Communication Between Providers and Patients.

MHA’s text-based notification solution designed to keep patients informed about the arrival of their home health and hospice caregiver. NOTIFYnana sends text updates to patients, minimizing missed visits and enhancing continuity of care, patient safety, cost-effectiveness, and patient satisfaction. Experience improved communication and enhanced patient experiences with NOTIFYnana.

Reducing the Number of Missed Visits in the Post-Acute Community! 

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How NOTIFYnana works:

  • NOTIFYnana receives basic patient demographics and visit schedule information from EMR Log Shipped DB on an hourly basis
  • NOTIFYnana sends texts to patients (up to 8 types of texts, configurable by Agency)
  • Patient responds to text if not available for visit
  • Utilize text message as a convenient and accessible method for patient feedback through a survey
  • Assess patient sentiment and gauge their overall satisfaction as clinicians address issues at the time of request
NOTIFYnana - Day Before Text

Improves Care and Outcomes:

  • Timely Interventions

  • Improves Patient Adherence

  • Increase Patient Satisfaction (HHCAHPS)

    • Improves Care of Patients by Having Continuity of Care and Preventing Delays in Care ​

    • Addresses Specific Care Issues by Addressing  Patients’ Symptoms Timely​

    • Can Help Improve the Overall Rating of Hospice or Home Care

  • Better Communication

Dr. Rebecca Gatian

“At Avow, we are deeply committed to providing the highest quality care and support to our patients. With NOTIFYnana, we now have access to immediate insights and actionability regarding the care our patients receive. This innovation allows us to ensure that our patients are satisfied and truly delighted with the care and services they receive from our dedicated clinicians and caregivers.”

Dr. Rebecca Gatian

Chief Operating Officer, Avow Hospice

Scott Beard

"We are proud to introduce NOTIFYnana, a breakthrough solution that empowers patients and enhances their experience in the home. We aim to bridge communication gaps, improve patient safety, and ultimately transform the way healthcare is delivered."

Scott Beard

Chief Strategy Officer, Maxwell Healthcare Associates

Unlocking Patient-Centric Care With NOTIFYnana

Maxwell Healthcare Associates (MHA), the leading post-acute consulting firm, is pleased to announce the launch of NOTIFYnana, a cutting-edge text-based notification solution designed to revolutionize the patient experience in home health care.

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